All orders ship within 5-10 business days. Custom orders may take up to 20 business days. You will receive a shipping confirmation email once your order has been shipped containing your tracking number. DISCLAIMER: ONCE THE PACKAGE LEAVES OUR HANDS AND IS IN POSSESSION OF THE POSTAL SYSTEM, WE NO LONGER HAVE CONTROL OVER SHIPPING DELAYS OR CONDITIONS IN WHICH IT ARRIVES!
If you received your order damaged, please contact the shipment carrier to file a claim.